Terms and Conditions

Privacy Policy

Introduction

At Jamal Al-Hob Trading Company (hereinafter referred to as “La Beauté de l’Amour,” “we,” “us,” or “our”), we prioritize the privacy of our customers and website visitors and are committed to providing them with outstanding service. This Privacy Notice has been prepared in accordance with the Saudi Personal Data Protection Law (KSA PDPL) and its Implementing Regulations. The purpose of this notice is to help you understand the nature of the data we collect from you and how such data is handled by Jamal Al-Hob Trading Company.

For the purposes of this Privacy Notice, “Personal Data” means:

“Any information, regardless of its source or form, that may lead to identifying an individual specifically or makes them identifiable directly or indirectly, including but not limited to names, personal identification numbers, addresses, contact numbers, license and record numbers, personal property, bank account and credit card numbers, static or moving images of the user, and any other data of a personal nature.”

This Privacy Notice applies to all sectors and business units of the company. All employees, contractors, and third parties working on a permanent or temporary basis are required to comply with the standards and procedures outlined in this document. Our commitment to your privacy is fundamental to our operations and ensures that your personal data is handled with the utmost care and in compliance with applicable legal requirements.

Collection and Use of Personal Data

Purpose and Legal Basis for Processing Personal Data

At La Beauté de l’Amour, we are committed to delivering exceptional products and services. To achieve this, we collect and process your personal data based on the following legal grounds:

Contractual Obligations: Processing personal data to fulfill our contractual obligations in providing services to you.

Consent: Processing personal data for other activities, including but not limited to information sharing, sales, marketing, and similar purposes.

Legal Compliance: Processing personal data to comply with governmental requirements, including but not limited to national security, public health protection, legal obligations, or responding to legal claims.

Purposes of Data Collection

The collection of your personal data serves multiple purposes, including but not limited to:

Enhancing our ability to develop, market, and deliver products and services to La Beauté de l’Amour customers.

Supporting our operational and organizational needs to ensure service continuity and quality, issuing accurate invoices, and processing payments.

Understanding your needs as a customer, determining your eligibility for products and services, and recommending offerings that may suit you.

Notifying you of new products and services.

Responding to your inquiries or complaints and providing you with a personalized customer experience across all channels.

Preventing fraud by processing usage data to detect, prevent, and protect against fraud, misuse, network damage, debt recovery, or tracking unpaid balances.

Cooperation with Third Parties

La Beauté de l’Amour Trading Company may cooperate with third parties to ensure service quality. Any sharing of your personal data with such parties will be limited to the purposes stated in this Privacy Notice and in accordance with the consent you have provided.

This Privacy Notice reflects our commitment to protecting your personal data while maintaining the highest standards of service quality.

Types of Personal Data We Collect and Use

Registration Data: Information required when registering for our services (such as name, email address, address, phone number, date of birth, nationality, and gender).

Usage Data: Data required to use our services, websites, or mobile applications (such as cookies and usage patterns).

Communication Data: Information exchanged during communication with you (such as customer support requests and reviews).

Device Information: Device data used for product recommendations and resolving technical issues (such as device identifiers).

Operational Data: Data required to improve operational services (such as customer location data).

Methods of Data Collection

Products and Services: When registering on the website or store, using our services, or signing a contract to become a customer.

Direct Interactions: When you complete and submit forms via our website, mobile apps, email, mail, or phone calls to our call center, including inquiries or participation in promotions.

(To unsubscribe from promotional emails: click “Unsubscribe” at the bottom of the promotional email or through your account page.)

Social Media Interactions: Any posts or interactions you have directly with us on social media platforms.

Browsing: Information about how you use our website, including visit date and time, browser type, and referral source.

Surveys: Online surveys that collect feedback regarding website design, mobile apps, and customer service performance. Participation and providing personal details are optional.

Data Retention Policy

Your personal data is stored only for as long as necessary for the purposes for which it was collected and to meet legal, regulatory, accounting, or reporting requirements.

We regularly review data retention periods to ensure personal data is not retained longer than required. Data may be retained beyond its original purpose only when legally justified or related to an ongoing legal case, after which it will be deleted.

We may also retain data to prevent fraud, exercise legal rights, defend against claims, or where required by law. Some personal data may be retained for analytical or research purposes after anonymization.

Data Protection and Disclosure

We prioritize the protection of your data and implement strict organizational and technical measures, including internal and external audits and employee training. Disclosure of personal data is strictly controlled and occurs only when required by law or necessary to provide services, in compliance with the Saudi Personal Data Protection Law (KSA PDPL).

Exceptions to Disclosure

Personal data may be transferred outside the Kingdom of Saudi Arabia or disclosed to third parties only in specific cases such as legal obligations or urgent necessity to protect life or safety, in compliance with KSA PDPL and its regulations.

Disclosure Without Consent

We will not disclose your personal data without your consent except in the following cases involving public authorities and in accordance with Saudi PDPL regulations:

Security purposes

Enforcement of another law

Judicial requirements

Protection of public health or safety

Protection of an individual’s life or health

Customer Rights

As our customer, you have the right to be informed of the purpose and type of personal data we hold about you and to access, correct, update, delete, or obtain a copy of your data. You may also withdraw consent for data processing at any time, subject to legal or regulatory restrictions.

Your rights include:

Right to Information

Right to Access

Right to Obtain a Copy of Personal Data

Right to Withdraw Consent

Right to Rectification

Right to Erasure

Account Deletion Steps (via La Beauté website/store)

Select Delete Account

We aim to respond to all data subject requests within 30 days, with a possible extension of an additional 30 days for complex requests, in accordance with PDPL regulations.

Additional Provisions

Personal Data as a Contractual Requirement

Failure to provide required personal data may affect service delivery and may result in service termination.

Website and Mobile App Privacy Information

We may store cookies on your device to enhance user experience, session management, operational functionality, and analytics. You may refuse or control cookies through browser settings; however, some features may not function properly.

Privacy Notice Updates

This Privacy Notice may be updated periodically to reflect legal or operational changes. We encourage you to review it regularly.

Last updated: Friday, 14 October 2024

External Links

Our platforms may contain links to third-party websites with independent privacy policies. We are not responsible for their practices.

For questions or concerns regarding this Privacy Notice or personal data processing, please contact us via customer support or call:

8002457777

Terms & Conditions

Terms and Conditions Document

Welcome to www.labeautedelamour.com

, an online service provided by La Beauté in the Kingdom of Saudi Arabia.

By using or purchasing from the store, you agree to these Terms and Conditions. If you do not agree, please do not use the service.